Contact the Visa Section
Hibiya line, Hiroo station, exit 1 (direction Tengenji-bashi)
stop at : Tengenji-bashi (天現寺橋).
The Visa section is opened from Monday to Friday from 9:00 to 11:30 am.
The visa section is closed at the following dates :
- Friday, December 23rd 2016
- Monday, December 26th 2016
- Monday, January 2nd
- Monday, January 9th
- Monday, March 20th
- Wednesday, May 3rd
- Thursday, May 4th
- Friday, May 5th
- Monday, July 17th
- Friday, August 11th
- Monday, September 18th
- Monday, October 9th
- Friday, November 3rd
- Thursday, November 23rd
- Monday, December 25th
There is no hotline at the Visa Office. For any inquiry, please check this website. If you have a specific question, you may send it to (visa.tokyo-amba [at] diplomatie.gouv.fr). Please note that we are not able to reply questions for which the answers can be found on our website, as our priority in placed on receiving visa applications and their process.
Please allow up to 5 working days for the visa section to reply your email and refrain from sending your request several times.
If you have a pending application, you can check if a decision has been reached on the following website : http://www.ambafrance-jp.org/Is-my-visa-ready,5504
If a decision has not yet been made, the website will display an error message.
Please note that :
inquiries should only be about visas enquiries
Only the first email can receive an answer. If you send an other question after the reply to the first email, you will receive no answer. The answer is based only on the informations given in the question.
we don’t reply to questions about formalities after arrival in France or questions about documents requested for a visa application (the list of the necessary documents is on the Embassy website)
We do not check documents by email. The checks are made at the counter only, when filing the application.
the Visa Office only deals with requests for short-stay visas (Schengen) within the French consular jurisdiction and long-stay visas for France.
Users wishing to learn about living conditions in Japan should contact the Japanese authorities (Immigration Service in Japan or the Japanese Embassy in France).